Elements and Performance Criteria
- Establish the need for mentoring
- The purpose of the mentoring relationship is identified
- The expectations and goals of the mentoring relationship are clarified with the other party
- Skill sets that may be shared within the objectives/goals of the mentoring relationship are identified and confirmed
- A mentoring agreement/contract is negotiated and agreed in accordance with the identified need, personal expectations and cultural or other considerations
- Develop a mentoring plan/framework
- The scope and boundaries of the mentoring relationship are identified in accordance with organisational procedures
- Ground rules are established and realistic expectations are negotiated
- Confidentiality of the relationship is established and maintained in accordance with legislation, policy and procedures
- The perceptions of others outside the mentoring relationship are managed in accordance with organisational procedures
- Facilitate mentoring relationship
- Confidence, self esteem, respect and trust are developed in the mentoring relationship
- Personal experiences and knowledge are shared with the person being mentored in accordance with agreed objectives
- The person being mentored is supported to develop/use skills in problem solving and decision making
- Personal and professional networks are used to assist/support the person being mentored
- The person being mentored is assisted to identify and access opportunities for development
- Techniques are used for resolving differences/problems without damaging the relationship, or assistance is obtained in accordance with organisational policy and procedures
- Monitor mentoring relationship
- Planning assistance and guidance are provided as requested by the person being mentored in a form and style to suit their requirements
- Feedback is provided to the person being mentored on progress towards achieving the expectations and goals of the mentoring process
- Changes in the mentoring relationship are recognised and discussed
- Closure of the mentoring arrangement is negotiated and managed once objectives have been met or either party wishes to withdraw
- Evaluate effectiveness of mentoring
- The benefits gained from the mentoring process are established and discussed
- The personal benefits gained from providing mentoring are reflected on and articulated
- The benefits and outcomes of the mentoring arrangement for the organisation are identified and reported in accordance with organisational policy and procedures to improve the mentoring system/program